FAQ

Why should I buy my metals from MetalFort.in?
Here's what our customers tell us they love about buying from us:
•No minimum orders.
•It is Fast, it is Easy, and it is Convenient.
•In many cases it is less expensive to buy exactly what you need, rather than buying extra to satisfy a minimum order requirement.
•We follow three basic rules in dealing with our customers:
1.Be Transparent
2.If You Say It, Do it
3.Tell Bad News Fast

How do I get a quote?
Here's the easy part - all of our prices are available online. You can browse our products by category, or, if you would prefer to search using more finite criteria, try the Product Search page
If you still don't find what you're looking for, use our Fast Quote to get a quick response to your inquiry.

How long after I place my orders will they be shipped?
Any stock item ships within 48 hours if the order is submitted by noon. For questions on expediting orders please call 9820008699 .


How do I calculate the shipping cost for the stuff I want?
You don't need to do a thing. Our system automatically calculates shipping at check-out, based on various factors of your order. As you add or subtract items from your cart, our system recalculates all of the variables.
Factors in Shipping Costs:
 

  • Your pin code, how far is the item going
  • The weight and shape of the items that you are buying, etc.
  • Shipping carrier selected .


Where will my material ship from?
That depends on where you live and Where we have Stock of Your required Item . We currently have3 MetalFort fulfillment facilities.

How long will delivery take?
When you choose a shipping option, you are also choosing the time that it will take for delivery. DTDC 2nd Day, for instance, will deliver 2 days after the order is shipped. Most of our customers are within 2-4-day shipping zone via DTDC ground.

How will my material be packaged to protect it during shipment?
We've been doing this for a long time and have developed methods of packaging that ensure that your material will arrive safely..

Do you have a printed catalog of the products available at MetalFort.in?
Due to the fact that we are an on-line metals service center, and we are constantly adding products, we do not publish a catalog. All of the information on all of our products (including pricing) is available here on the web site.

Can MetalFort.in ship via DTDC?
Yes, we now offer shipping via DTDC!
If your order qualifies for DTDC, this method will be presented along with the other DTDC options. We use the small padded envelope to ship your order. Note: there are a number of variables that we consider when determining whether your order can ship DTDC. Not all orders will be eligible depending on the weight, number of items, order value, India destination, and type of material.

Does MetalFort.in accept COD orders?
Sorry, we do not accept COD orders.
(We accept Credit Cards, Purchase Orders, and PayPal.)

Can I come in and pick stuff up?
Yes the Gowdown address will be shared before you come due to Our Multiple Godowon.

are you a scrap company?
Heck no! We buy new material, and cut it to your specifications. We know exactly where it came from, and can provide certifications to prove it

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